Most of our servicemen have good industry experience which enables them to understand your requirements and your expectations.
Service Warranty
Our services come with a warranty of 7 days. Any issue/problem reported on our service provided will be resolved free of cost.
Estimate Beforehand
We believe in complete transparency and considering the nature of job, each one is individually quoted. Quotes can be done by emailing pictures or by appointment.
Flexible with Times
We provide flexibility to reschedule any work beforehand by calling us or shooting an email to us.
How we work?
Received a Service
Request Request
for a Service through online registering, email, give a miss call
to us.
Authenticate the
Request We
call you to authenticate and understand your service request.
Service Allocated We allocate the service to concerned workmen. Pay only on completion of the requested service.
7days Warranty After receiving your satisfactory feedback or completion of 7 days warranty period we close the service request.
Why Customer Like Us?
Replad
It was a pleasant surprise to me when I requested to repair my leaky faucets. They responded within a day and they had repaired as requested my faucets along with that they had cleaned my shower head without my request to free of charge. Though I had offered them some extra amount they refused to that. They are very humble and professional on their business. You guys really rocks, thanks very much for your service.
- M. Srinivasan, Prestige Tranquility
Scheduling the visit was easy. The carpenter visited at the scheduled time and completed the work satisfactorily. His behaviour was courteous, Overall a positive experience. Would like to have your service in future. Wish you the best for your future.
- Swathi Bhargav, Dvrga Sri Tanishq Arena, Whitefield, Bangalore
Super easy to use. Amazing service with professional touch continuous follow ups and now I have a sparkling apartment. The best part replad closely associate with the customer till completion of work. It's a real life saver!
Called replad to clean and paint my flat. They delivered the service within my budget and the quality of service is as i expected. The best part is the professionalism they maintained in their service, and promptness. Wish you many more success.
We can restore anything Starting from rear plumbing to the facade
of your home. Our service catalogue for restoration includes
House Painting,Home Painting,Sofa Repairs,Sofa Cleaning,Sofa restoration,
Painters,Paint my walls,home cleaning,Deep Cleaning,
home services,painting, handyman job,Painter in Bangalore,
Bangalore Painting,household repair, household restoration & Masonry works.
It also includes miscellaneous restoration & periodic maintenance work as well. We
have also flexi AMC plan for our privileged customers. Based on
the customer needs we can design an AMC plan to suit their
maintenance requirement.
We also have expertise in freezing your important moments and
making them memorable. Our service catalogue for event management
includes house warming, parties, organizing special events,
corporate team outings & functions, school/college annual
functions etc. In nut shell, you name it and we will do it for
you.
Resources are pillars of every organization and customer
satisfaction is the key to growth of it. Being from service
industry we realized this and have created a resource base having
required/relevant proficiency in their trade. Their expertise
bridges the gap between their understanding and customer's
expectation.
Suggestions
As our valued customer your Suggestions and Feedbacks are of
utmost importance for us to improve our services. Hence please
help us to serve you better. Kindly write to us
Please read our terms and condition properly. Out terms and condition will change time to time. This is last updated on dated:1-August-2015.
We(www.replad.com) are providing the service to aggregate all the service providers who will do the home services/house keeping. We ease your pain to find someone to serve your need on time. Most of the time we are not guarantee the time of service as most of our vendor/servicemen works with us on part-time.
Most of the servicemen/vendors are associated number of service providers like us, hence if anyone promotes the service of any other entity/company/vendor except ours then please let us know immediately. We intimate you just before the servicemen start to serve your requested service. Once he will reach at your address then only we communicate your name and number.
Please vigilant and report us immediately/police if found any problem with the servicemen/vendor.
Inspection Charge
Each service having a minimum Inspection charge of Rs.200(Rupees Two Hundred).
Inspection charge will vary from service to service and timing of availing the service.
Inspection charge will be communicated either through email or phone call.
If Inspection Charge not communicated then an hours service cost(Indicative Price) will be charged for Inspection.
The Inspection charge will be adjusted if you availed the service. Note no bill will be issued only for Inspection.
Service Charge
The price displayed in the site are Indicative not the final price.
The final price will be calculated once the inspection is done at client's place.
Service charge is only for the requested service. Hence kindly detail the service in the detail section.
We encourage to avail the service once the Inspection is done. It help us to refrain from malpractices in our service/charges.
Billing Details
Bill will be sent over email or Phone, hence request you not to share any of the information with the servicemen.
If found any malpractices or misdeed by our vendor/servicemen kindly report us immediately or call your local police.
The bill contains details the Service charge, Spare/Staple Cost, Discounts, Inspection Charge, Hour of service Rendered long with your details.
Basic
If you have contacted to the vendor/servicemen by yourself and availed the service then we (www.replad.com) not responsible for any misdeed or misconduct.
Request you to avoid all these malpractices, it will help us to serve you better.
Cancellation Policy
Our Servicemen starts processing the service as soon as they get intimated by us and hence service once confirmed cannot be cancelled. However, a service can be rescheduled for other date within 24 hours from the service booked or servicemen initiated the execution of the requested service.
On cancellation of a service the received advance will be settled against the loss to REPLAD. The remaining advance amount will be settled with in 7days of the cancellation.
Service can be cancelled under the below circumstances only.
2 Hours before the requested service scheduled time or time of service.
8 Hours before the procurement of the material for the requested service.
During any uncontrolled law and situation in the city can be cancelled by intimation to us.
Inspection charges need to be paid by the Customer/Client if cancellation reported other than any circumstances.
REPLAD have all rights to cancel a customer/client service request on any circumstances.
Refund Policy
All service request charges are final with no refund or exchange permitted.
Any service provided without a proper bill cannot be considered for REFUND.
REPLAD shall investigate the incident and if it is found that money was indeed charged to your card or bank account without delivery the service then you will be refunded the money within 21 working days from the date of receipt of your intimation/complaints.
CASH refund will be settled within 15 working days.
All REPLAD processed refunds will be credited to your same account.
On Cancellation REPLAD will refund the amount after deducting material cost (cost at actual) and servicemen's inspection charges and other itineraries.
The Limitation Of Liability
In no event will REPLAD or its contractors, agents, licensors, partners, suppliers be liable to you for any special, indirect, incidental, consequential, punitive, reliance, or exemplary damages (including without limitation lost business opportunities, lost revenues, or loss of anticipated profits or any other pecuniary or non-pecuniary loss or damage of any nature whatsoever) arising out of or relating to
This agreement.
The services provided by REPLAD, the site www.replad.com/www.replad.in or any reference site of REPLAD.
Your use or inability to use the services, the site (including any and all materials) or any reference sites, even if REPLAD or a REPLAD authorized representative has been advised of the possibility of such damages.
In no event will REPLAD or any of its contractors, directors, employees, agents, third party partners, licensors or suppliers' total liability to you for all damages, liabilities, losses, and causes of action arising out of or relating to
This agreement.
The services
Your use or inability to use the Services or the Site (including any and all Materials) or any Reference Sites
Any other interactions with REPLAD, however caused and whether arising in contract, tort including negligence, warranty or otherwise, exceed the amount paid by you, if any, for using the portion of the Services or the Site giving rise to the cause of action or One Thousand Rupees (Rs.1000), whichever is less.
You acknowledge and agree that REPLAD has offered its services, set its prices, and entered into this agreement in reliance upon the warranty disclaimers and the limitations of liability set forth herein, that the warranty disclaimers and the limitations of liability set forth herein reflect a reasonable and fair allocation of risk between you and REPLAD, and that the warranty disclaimers and the limitations of liability set forth herein form an essential basis of the bargain between you and REPLAD.
REPLAD would not be able to provide the services to you on an economically reasonable basis without these limitations. Applicable law may not allow the limitation or exclusion of liability or incidental or consequential damages, so the above limitations or exclusions may not apply to you. In such cases, REPLAD's liability will be limited to the fullest extent permitted by applicable law. This paragraph shall survive termination of this Agreement.
Indemnification
To the fullest extent permitted by law, you agree to indemnify and hold harmless REPLAD from and against all damages, losses and expenses of any kind (including without limitation reasonable attorneys' fees and costs) arising out of or related to: (a) your breach of this Agreement; (b) your User Content, Your Sites and Your ecommerce; (c) any claims from your End Users; and (d) your violation of any law or regulation or the rights of any third party.
Dispute Resolution
Before filing a claim against REPLAD, you agree to try to work it out informally with us first. All formal disputes must be resolved through arbitration following the rules described below, unless you opt out of arbitration following the procedure described below. Claims can only be brought individually, and not as part of a class action.
Informal Resolution. Before filing a claim against REPLAD, you agree to try to resolve the dispute by first emailing admin@replad.com with a description of your claim. We'll try to resolve the dispute informally by following up via email, phone or other methods. If we cannot resolve the dispute within thirty (30) days of our receipt of your first email, you or REPLAD may then bring a formal proceeding.
No Class Actions. You may only resolve disputes with us on an individual basis, and may not bring a claim as a plaintiff or a class member in a class, consolidated or representative action. Class actions, class arbitrations, private attorney general actions and consolidation with other arbitrations aren't allowed.
Modification of this Agreement
REPLAD reserves the right to change, modify, add, or remove portions of this Agreement (each, a "change"") at any time by posting notification to the Site or otherwise communicating the notification to you. The changes will become effective, and shall be deemed accepted by you, 24 hours after the initial posting and shall apply immediately on a going-forward basis with respect to created service request and advance payment transactions initiated after the posting date. If you do not agree with any such modification, your sole and exclusive remedy is to terminate your use of the Services. For certain changes, REPLAD may be required under applicable law to give you advance notice, and REPLAD will comply with such requirements.
Notice
REPLAD may provide you with notices and communications by email, regular mail or postings on the Site or by any other reasonable means. Except as otherwise set forth herein, notice to REPLAD must be sent by courier or registered mail to
REPLAD, #128, SJR Layout, 2nd phase, Kodigehalli Main Road, Hoodi, Mahadevpura Post, Bangalore-560048, Karnataka, India.